Charlie O'Cain / O'Cain Management Services Charlie O'Cain is a veteran of nearly 4 decades of work in military and civilian procurement and supply chain management. He is an expert in the introduction of products and services into multinational procurement channels --- a difficult and often labyrinthine market for new entrants which, if successfully navigated, is worth hundreds of billions of dollars annually. Mr. O'Cain holds an MBA from the University of North Dakota and a BSBA from The Citadel and is a retired Colonel of the US Air Force and Air Force Reserves. He runs a business advisory practice assisting small- and medium-sized companies in the Mid-Atlantic area to maximize product sales potential and improve operations. Mr. O'Cain is an Associate of the Institute for Independent Business (IIB).

Professional History
Founder & President O'Cain Management Services Rock Hill, SC USA (2006–present)
Senior Vice President, Sourcing Executive Bank of America Charlotte, NC USA (2003–2005)
Director of Contracts Raytheon Dallas, TX USA (1998-2002)
Defense Group Contracts Manager Texas Instruments Dallas, TX USA (1979-1998)
Director of Contracting Officers and other management and command positions US Air Force/US Air Force Reserves Washington, DC USA (1968-1979)

Education
MBA University of North Dakota Grand Forks, ND USA
BSBA The Citadel Charleston, SC
Colonel (Ret.) US Air Force/US Air Force Reserves

Success Stories

O'Cain Management Services
For Burns Cadillac & Chevrolet (Auto Dealership in Rock Hill, SC) --- analyzed existing sales procedures and processes, offering changes and new processes and procedures as well as advice on how to reduce cycle time for deal completion, improve sales percentage from prospects, and improve training for new sales advisors.

For Wachovia Corporation (global financial services conglomerate) --- gave advice and counsel on policies, processes, and procedures relating to sourcing and vendor management. Reviewed high impact requests for proposals suggesting formatting and content to complement a negotiation strategy. Reviewed high dollar proposals from bidders to insure compliance with RFP instructions and analyzed exceptions to clauses to recommend a plan to find middle ground. Met with line of business partners to understand sourcing requirements and jointly develop a sourcing approach with timeline. Cautioned business partners on vendor risks. Conducted negotiations.

Bank of America
Led three network services strategic sourcing teams with associates located in four states responsible for $700 million annual spend. These teams provided sourcing governance to ensure the highest quality products and services for lowest total cost of ownership taking into account supplier technical excellence, depth of expertise, financial stability, customer relationships, reputation in the industry, prior performance, and production and service capacity.

Managed a $6 billion, 10-year outsourcing agreement for transforming, and managing networks for voice and data services; Projects; Moves, Adds, and Changes; and a Technology Help Desk. Successfully completed a Caller ID compliance project. Outsourced a $1 billion network upgrade for an acquired bank in the Northeast saving $34.3 million over three years.

Supported mobility devices (blackberries, cell phones, pagers, laptop wireless cards, etc.) by sourcing hardware, software, and services.

Sourced new additions and upgraded the US Department of Defense Military Overseas Banking networks in 110 banking centers and 300 multi-currency ATMs in Japan, Okinawa, Korea, Diego Garcia, Germany, The Netherlands, United Kingdom, Iceland, Cuba, and Honduras.

Raytheon
Raytheon acquired the Defense Group of Texas Instruments. Chosen to be key member of the Leadership Team for new Raytheon start up business converting military infrared technology to commercial uses.

Functioned as Deputy General Manager. Held $25 million signature authority. Provided advice and counsel to functional areas regarding operational risk mitigation, product and market development, sales, and customer support.

Worked hand-in-glove with Sales Manager. Negotiated a Sales Master Distribution Agreement in Japan that increased annual sales from $100,000 to $5,000,000 in two years. Drafted, negotiated and definitized domestic and international Sales Distribution and Representative Agreements.

Implemented Letters of Credit as primary method of payment for international orders improving cash flow and reducing payment receivables risks.

Responsible for negotiating and definitizing nonstandard foreign and domestic orders. Modified and implemented a new order entry process and system.

Negotiated the construction and lease of a new 130,000 square foot building and a Tax Abatement Agreement with the City of Plano, TX for a 50% property tax reduction for ten years.

Texas Instruments
Was a member of several Leadership teams serving in Contracts and Cost Estimating capacities for research and development, limited production, and full rate production manufacture of high technology defense electronics subsystems and systems for US and international defense organizations.

Led Contracts and Cost Estimating Divisions in multiple states for multiple operating divisions.

Conducted business with Ministries of Defense and prime contractors in Turkey, England, France, Sweden, Australia, Taiwan, Pakistan, and India in addition to working with US defense departments and other major US defense contractors.

Program Manager for a small program responsible for P&L, program definition, budgeting, acquiring resources to support the program, monitoring performance, maintaining customer satisfaction, and finally collection of receivables and closeout.

US Air Force/US Air Force Reserves
RESERVES: Retired as a Full Colonel. Last assignment was in a General Officer's billet at the Pentagon responsible for all Air Force Reserve Contracting Officers worldwide (450 officers).

ACTIVE DUTY: Rank of Captain when separated from active duty. Supervised 20-40 contracting officers, enlisted and civilian personnel as a Division Contracting Chief at three different Strategic Air Command bases.