Services and Products

Job Descriptions

A written statement listing the elements of a job or position within the business regarding the general nature of the work to be performed, specific responsibilities and duties, and the employee characteristics required to perform the job.

Utilizing well written, comprehensive job descriptions allows employers to hire and manage employees effectively. Additionally, they enable other employees to be aware of the organizational structure within the company.

Policy Manual

A written or electronic document that reflects the employer’s standards and objectives relating to various employee activities and employment-related matters, specific to company’s industry.

Implementation of a policy manual establishes clear expectations for employee procedures and creates an avenue for employee accountability.

Employee Manual

A written or electronic document containing summaries of the employer’s policies and benefits designed to familiarize employees with various matters affecting the employment relationship.

Use of a Federally and State compliant employee manual, guarantees employees are aware of the laws that protect both employers and employees.

Training Needs Analysis

A method used to determine what people need to learn and which training programs may be beneficial. A need analysis would include a consultant spending time looking at the infrastructure of the company, its employees and the overarching scope of business.

The result of the analysis is a Training Needs Report identifying training needs and the interventions needed to reduce key performance gaps.

Training Manual

A written or electronic document dealing primarily with the transferring or obtaining knowledge, attitudes and skills needed to carry out a specific activity or task necessary for the functions of the company.

The initial setup of this document would include training hours to ensure in-house trainers are prepared to launch the program.

Interview Training

Used during the selection process, an interview is a face-to-face meeting with an individual or group, which involves asking questions to elicit information from the applicant to determine whether or not an applicant is suitable for a position of employment.

The training component would focus on the specific questions that are allowed to be asked in an interview, as well as the general flow of a good interview. This training could include time with a consultant in a real-time interview offering feedback at its conclusion.

Evaluation of Interview Processes and Guidelines

The process for interviewing and selecting candidates varies by industry. This evaluation would sift through the current practices and evaluate compliance and effectiveness.

New Hire Orientation Manual

A written or electronic document that integrates the necessary topics and materials necessary to fully vest an employee in his/her introductory period. Inclusion of Employee Manual coverage, benefits enrollment, Policy Manual discussion, position specific training, and explanation of company’s mission and values create a well rounded and knowledgeable employee.

Conducting a well-planned orientation program for new staff pays many dividends for both the company and the new hires. Yet it is surprising how often orientation is conducted in an unsystematic fashion. An effective orientation program supports your recruitment efforts reduces staff turnover, increases productivity and boosts moral. This will initiate a positive working relationship with your employees and improve your bottom line.

Development of Company's Mission, Values, Beliefs, and/or Goals

A mission statement explains the purpose and function of the company, today. Values and Belief Statements explain the principles and ethical guidelines that steer planning and operations. Goal Statements express a desire or, more specifically, the plan to move the company in a progressive direction.

Creation of these statements offer direction and understanding to employees as to the holistic function of the company’s operations.

Performance Appraisal Documents and Training

The process of maintaining or improving employee job performance through the use of performance assessment tools, coaching and counseling as well as providing continuous feedback.

This training and consultation includes evaluation of current systems and development of additional strategies to yield company’s desired performance outcome. This training can be combined with “Effective Feedback” for a thorough management/supervisory development program.

How to Provide Effective Feedback

A training method in which a more experienced or skilled individual provides an employee with advice and guidance intended to help him or her develop skills, improve performance and enhance the quality of his or her career. When used in conjunction with periodic reviews and formal performance evaluations, effective feedback can produce a more efficient workforce and allow companies to determine which employees are not producing at desired levels.

This training includes initial meeting with management/supervisors and follow up with real-time situations with employees allowing individuals to not only learn, but hone the skills of coaching and offering effective feedback.

Wage and Hour Compliance

Procedures used for planning and administering organization-wide compensation programs for all levels of employees. Meeting federal/state time and attendance requirements.

Wage and Salary Survey

A benchmark report consisting of market pay data for a variety of jobs conducted either on a local or nationwide basis. Used to evaluate an organization’s own current pay structures and as a future compensation planning tool.

Employee File Set-up / Compliance

Ensuring employee files are set up in a compliant and effective manner.

These services empower office staff/management to continue best practices after initial consultation.

HR Department

Access to high level HR professionals, this Hotline Service allows the company opportunity for e-mail or telephone inquiries regarding operational HR concerns.

Tele-seminars/webinars

Trainings held via teleconference or webinar that vary from 1 hour to 2 hours in length training on HR topics. Contact us for a list of topics and times.