| Criteria | Notes |
| Industry Level Information | |
| Target Industry (SIC Code) | 3535-xx (Conveyors & Conveying Equipment) |
| Target Size (Employees) | 10 to 50 |
| Key Information Allies (Title) | Production Manager, Administrative Assistant |
| Key Influencers (Title) | VP of Sales, VP of Operations, CFO/Controller |
| Key Decision Makers (Title) | Owner |
| Target Customer Detail Map Areas (See Below) | Ownership Structure (scroll down - area # 6 below) |
| Company Level Information | |
| Company Name | ABC Company |
| Website | www.abc.com |
| Address | 123 Anywhere Street, Anywhere, IN 12345 |
| Industry (SIC Code) | 3535-01 (Conveyors & Conveying Equipment - Manufacturers) |
| Size (Employees) | 26 |
| Key Information Allies (Name, Title, Phone, Email) | |
| Key Influencers (Name, Title, Phone, Email) | Joe Smith, VP of Operations, 123-456-7890, joe@abc.com. Brother and Mother are also in business. |
| Key Decision Makers (Name, Title, Phone, Email) | Jim Smith (Father), President, 123-456-2890, jim@abc.com |
| Details | |
| 1. CUSTOMER SERVICE | |
| Sample Customer | Best Customers - End Users. Feeders stay in company who buys them. Some Customers are Machine Builders - Secondary Customer. They do have International customers, i.e. Singapore. |
| Product/Service Delivered | Vibratory feeders for production. They also do conveyor systems coming off machines. Also Pick and Place systems. |
| Price Range | |
| Delivery Method | |
| Invoicing/Collection | |
| Follow-Up/Support | |
| Questions/Target Implicit Needs (Problem/Opportunity): | |
| Implicit Need Implications (Evidence/Impact): | |
| Explicit Need (Proposal): | |
| Budget: | |
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| Decision Process: | |
| 2. MARKETING | |
| Sample Prospect | |
| Marketing Strategy | |
| Marketing Mix (Media, Messages, Materials, Budget) | |
| Sales Process | They use Reps. |
| Questions/Target Implicit Needs (Problem/Opportunity): | Good Year = $6,000,000 Sales. Okay with $4 - $5,000,000. Capacity = $10,000,000. Would like to increase sales. |
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| 3. HUMAN RESOURCES | |
| Key Staff Roles (Title/Function) | (26) Employees after (12) layoffs. (2) in Engineering. They use Reps. |
| Key Job Responsibilities | |
| Key Knowledge, Skills, & Abilities | |
| Key Goals & Ambitions | |
| Hiring/Recruiting Process | |
| Management/Evaluation Process | |
| Training & Development | |
| Compensation & Benefits | Employee avg. rate = $20/Hour. Have Incentive Plan for 6 Months. Joe says they have good benefits, incl. 401k plan. |
| Questions/Target Implicit Needs (Problem/Opportunity): | Sales Manager recently left company for competitor. They recently laid off 12 staff. |
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| 4. OPERATIONS | |
| Product/Service Mix | Vibratory feeders for production. They also do conveyor systems coming off machines. Also Pick and Place systems. |
| Major Processes | Clean shop. It helps attract & keep employees. |
| Major Operational Costs | |
| Org Structure | |
| Quality Control Issues | |
| Questions/Target Implicit Needs (Problem/Opportunity): | Currently running at 50-60% of capacity. |
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| 5. INFRASTRUCTURE | |
| Office Space/Furnishings | |
| IT Systems (Hardware/Software) | |
| Major Equipment | |
| Major Parts & Supplies | |
| Questions/Target Implicit Needs (Problem/Opportunity): | |
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| 6. OWNERSHIP STRUCTURE | |
| Owners/Equity Stake Percentages | Jim Smith, Owner, 60%. Joe Smith, VP of Operations, 20%. Brother and Mother are also in business, 10% each. |
| Corporate Relationships? | None |
| Multiple Locations? | They own another company in Anytown, IL (Had for 3 years). 10 employees and they also do feeders. |
| Management Reporting Process | VP of Operations is an MBA, is the core driver of management reporting. Plant manager in Anytown, IL is self-sufficient. Calls 1-2 times per week with verbal updates, submits monthly sales report and P&L report. |
| Compensation & Wealth Management | Owner salary 10k/month. VP Ops salary 7k/month. Brother & Mother get 5k/month each. Owner net worth ca. $2 million - $1 million in equity in the business, $1 million managed by high school friend in Indianapolis. VP Ops net worth $500k - 80% in equity in the business, 20% managed by same family friend. Brother & Mother net worth $200k each - 50% in business, 50% in IRAs with XYZ Bank. |
| Exit Strategy | VP of Operations will take over business. No formal exit strategy. |
| Questions/Target Implicit Needs (Problem/Opportunity): | Want to sell company in Anytown, IL. |
| Implicit Need Implications (Evidence/Impact): | Anytown, IL company running at 40% capacity on annual basis. Bringing in only $5-10k per month in profit. $500k in upgrades to main plant and investment in marketing to more profitable client niches could bring main operation up to $6 million in annual revenues from $4 at 20% profit margin. |
| Explicit Need (Proposal): | Due diligence assessment of Anytown, IL company and outreach to 100 potential buyers. 3 month project. $60,000. |
| Budget: | Budget could come from new sales deals closing in Q2 2009 or from liquidation of some of owner's investment assets. |
| Constraints: | Anytown, IL company is maxed out on capacity at present due to project to deliver feeders for big client in Feb 2009. |
| Decision Process: | Owner, VP Ops, Brother, Mother need to meet and agree on decision. Investment advisor must bless the deal. |
| 7. CAPITAL | |
| Debt/Equity Mix, Liquidity, & Cost of Capital | They have some bank loans. |
| Major Capital Projects | |
| Budgeting & Planning | |
| Financial Reporting | |
| Questions/Target Implicit Needs (Problem/Opportunity): | They are managing their money very close at the moment. |
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| 8. ACCOUNTING | |
| Cost Accounting, Analysis, & Reduction | |
| Account Recs/Month End Closing | |
| Management of AR & AP | |
| Inventory/WIP | |
| Asset Depreciation | |
| One-Time/Special Adjustments | |
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